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Connect Pipedrive

Pipedrive connects in one click from the App Centre. Authorise, review the field map Airstride builds from your pipelines and stages, and decide what partners can see.

3 min readAnimated walkthroughUpdated 28 July 2026

Before you begin

  • An account in Pipedrive that can authorise an integration.
  • An Airstride account with access to the App Centre.
  • Nothing installed, and nothing from your IT team.
Step 1

Connect Pipedrive from the App Centre

Open Airstride's App Centre and select Pipedrive. Authorising takes one click and happens in a window you sign in to directly. Airstride requests only the access it needs, and the connect screen lists every scope before you grant it.

app.airstride.ai/apps/crm/pipedrive
1/4Open the App Centre in Airstride and select Pipedrive.
  1. Open the App Centre in Airstride and select Pipedrive.
  2. Check what Airstride is asking for. Nothing beyond this is requested.
  3. Authorise through Pipedrive.
  4. Connected. Airstride reads your objects and fields straight away.
Step 2

Review your field mapping

Airstride reads your Pipedrive fields automatically, so the map is ready to review the moment you land on it rather than something you build from scratch. Confirm the matches Airstride resolved, then point any custom fields wherever you need them.

Mapping changes apply on the next sync, which is immediate. You never reconnect to change a map.

app.airstride.ai/apps/crm/pipedrive/mapping
1/4Airstride reads your Pipedrive organizations and their fields.
  1. Airstride reads your Pipedrive organizations and their fields.
  2. The map arrives filled in, ready to review.
  3. Point a custom field wherever you want it.
  4. Mapping changes apply without reconnecting.
Step 3

Set what partners can see

Use field-level permissions to control partner visibility over stage, value, contacts, custom fields and notes. Apply permission sets per partner role and they are enforced everywhere: the portal, the API and every export.

app.airstride.ai/settings/permissions
1/3Choose the partner role you are setting up.
  1. Choose the partner role you are setting up.
  2. Switch off the fields that role should not see.
  3. The partner view updates everywhere the field appears.
That is it

Sync is live from that moment

Two-way and real time. Register a deal in Airstride and the matching records appear in Pipedrive instantly. Update a record in Pipedrive and Airstride reflects it in seconds.

app.airstride.ai/deals
1/5Register a deal in Airstride.
  1. Register a deal in Airstride.
  2. The matching Deal, Organization and Person appear in Pipedrive.
  3. Change a record in Pipedrive.
  4. Airstride reflects it in seconds.
  5. Two-way and live from the moment you connect.

The rest is done for you

Beyond the Pipedrive connection, Airstride handles your full setup within 24 hours of signup. Our team migrates all partner data from your CRM, PRM or spreadsheets, connects your partner collateral from Google Docs and other content sources, white-labels your portal to your brand, configures SSO, trains and enables the Partner Activation Agent, and invites your partners. You start day one with everything connected and working.

Common questions

Which pipeline do registered deals land in?

The one you choose when you review the field map. Airstride reads your pipelines and stages first, so you are picking from your real setup rather than typing a name.

How are Pipedrive stages matched to ours?

Stage by stage, in the field map. Once mapped, a stage change on either side moves the other, which is what stops a partner seeing Submitted while your team sees Negotiation.

Will the same organization be created twice?

No. Airstride matches on the organization's domain before creating anything, so partner-registered deals attach to the record you already have.

Do I have to reconnect after changing the mapping?

No. Mapping changes take effect on the next sync, which is immediate. The connection itself is untouched.

What if our CRM is not Pipedrive?

The same steps apply across every CRM Airstride connects to. See the CRM guides for the one you run on, or the integrations directory for the full list.