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Your first 24 hours

From signature to partners logging in inside a day. Here is what we need from you at the start, what arrives already populated, and the order the rest of it runs in.

5 min readAnimated walkthroughUpdated 28 July 2026

What we need from you

  • Someone with admin access to the system your partner data sits in today. That is usually the CRM, sometimes an existing PRM, often a spreadsheet.
  • Your logo, your brand colours and a favicon. A link to your brand guidelines is enough.
  • The subdomain you want partners to sign in on, if you want your own. Something like partners.yourco.com.
  • The name of your identity provider, if partners or staff will sign in through SSO.
Step 1

Tell us where your partners live today

The first question is not what you want to build. It is what you already have. Airstride reads your existing system and works out the shape of your program from it: who your partners are, what tier they sit on, which deals they have brought you and what collateral they have been sent.

Any of three sources works. A CRM connection is the richest, and Attio, folk, Zoho, HubSpot, Salesforce, Pipedrive and Dynamics 365 are all supported. An export from an existing PRM works. So does a spreadsheet, which is what most programs are actually running on.

app.airstride.ai/onboarding/source
1/4Tell us where your partners live today.
  1. Tell us where your partners live today.
  2. Pick the system holding them: CRM, PRM or a spreadsheet.
  3. Start the read. Nothing is written back at this stage.
  4. We see what you have before you see the portal.
Step 2

Your portal arrives populated, not blank

This is the part that changes what your first session looks like. The standard PRM implementation hands you an empty portal and a services invoice, and the first three months go on filling it in. Airstride arrives with your partners, their tiers, their deals, their history and your collateral already in place.

The practical consequence is that your first session is a review rather than data entry. You are checking whether a tier looks right and whether a partner should still be listed, on a screen that already has something on it.

app.airstride.ai/partners
1/4Every other PRM hands you this: an empty portal.
  1. Every other PRM hands you this: an empty portal.
  2. Your partners land first, with the tier they already hold.
  3. Then their deals, with the history attached.
  4. Then the collateral, pulled from where it already lives.
Step 3

We finish the setup while you review

The rest of the setup runs without you. Partner data is migrated, collateral is connected from Google Drive and your other content sources, the portal is white-labelled to your brand, SSO is configured against your identity provider, the Partner Activation Agent is trained on your program, and your partners are invited.

You get told when each piece lands. Nothing waits on a ticket queue and nothing needs a professional services engagement to unblock it.

app.airstride.ai/onboarding
1/6Signature. The clock starts and nothing is on you yet.
  1. Signature. The clock starts and nothing is on you yet.
  2. Your partner data is migrated and the tiers come with it.
  3. Your collateral is connected from where it already lives.
  4. The portal is white-labelled and your SSO is configured.
  5. The activation agent is trained on your program.
  6. Partners are invited. Inside a day, not a quarter.

What is actually yours to do

Three things, and none of them takes long. Everything else on the setup list is ours.

  • A 15 minute kick-off call to hand over access and confirm the brand.
  • One pass over the field map, so you agree what partners can and cannot see before anyone signs in.
  • A look at the partner list we migrated, to catch anyone who left the program but never left the CRM.

Where to go next

Once the portal is live, the two things most programs do first are connecting the CRM properly so sync runs both ways, and deciding what each partner role is allowed to read.

Common questions

Is 24 hours the sales number or the real one?

It is the real one, and it is measured from signature rather than from kick-off. The reason it holds is that almost none of the work is yours. Your data is already in a system we can read, so the setup is a migration and a configuration pass, not a build.

What if our partner data is a mess?

That is the normal case, and it is better handled inside Airstride than before you arrive. Duplicates, dead partners and half-filled records all migrate. You review them on a populated screen, which is a far faster job than reconstructing the list in an empty one.

Do we have to connect a CRM to start?

No. A spreadsheet is a perfectly good starting point and plenty of programs begin there. The CRM connection can come later without redoing anything, and when it does the records reconcile rather than duplicate. See connecting your CRM for what that step looks like.

Does anything get written back to our CRM during setup?

Not during the migration. The initial read is read-only, so nothing in your CRM changes while we are populating the portal. Two-way sync is switched on once you have signed off the field map.

When do partners find out?

When you decide. Invitations are the last step of the setup and they are held until you release them, so you can review a fully populated portal under your own brand before a single partner sees it.

Want to see it on your own data

Bring the spreadsheet or the CRM you run on today and we will show you the populated portal rather than a demo tenant.